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Contact Us


Call us on
Or 1200 from your Lycamobile

If you have any questions or would like to know more about Lycamobile please do not hesitate to get in touch with us. Our customer service team is available Mon-Fri from 9.30 to 18.30, Saturday from 9.30 to 18.30, Sunday closed.

To contact Customer Services:

Dial 1200 from your Lycamobile
Waiting time : FREE
Customer Service call: € 0.09/min (max. €0.36/call)

Dial 0207 543 030 from another phone or +31 207 543 030 from abroad
Charges: Additional operator charges may apply.

Fill out the form below or send an email to


If your complaint has already been raised with our customer care team and if you have not received a satisfactory response and would like to escalate it further for investigation please do e-mail us on

We aim to resolve your complaint as soon as possible and will keep you updated on when and how we propose to resolve it. We do our best to resolve all complaints within 5 working days(excluding weekends and bank holidays).

Lycamobile Group Services

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